RESIDENT RESOURCES

RESOURCES FOR OUR

RESIDENTS

The onsite management team at Urban Woods is ready to help make living here easy and convenient. One of the ways we do that is with our online resident portal. It provides convenient, secure access to pay rent, request maintenance, and much more!

Onsite Management

Leasing Office at 10 West
7960 W 10th Ave
Kennewick WA 99336
Office Hours
Monday-Friday 9 am - 6 pm
Saturday 8 am - 4 pm
Closed Sunday
Phone
(509) 905-1991
Email
leasing@resorthp.com

Online Portal

RESIDENT PORTAL

Pay Rent

Request Maintenance

View Lease Documents

Receive Communication

And More!

Need a login? Contact your Property Manager.

Pay Rent

Options for paying rent:

1. Securely by credit card or ACH withdrawal on the Resident Portal.

2. By check or guaranteed funds at your onsite manager's office. Check with your manager about an after-hours drop box.

3. Split your rent into two payments with our Flex program! See below.

Please note that rent is due on the 1st of the month, and is considered past-due on the 7th.

Maintenance

Routine Maintenance

You may request non-urgent maintenance by logging into the Resident Portal or visiting your onsite manager's office.

24-Hour Emergency Maintenance

For emergencies that cannot wait until regular business hours (fire, burst pipe, flood, gas leak, or similar), please call:

(833) 280-4371

Flex can help you:

1 Pay your rent on time.
By splitting your rent into two payments, you pay on time, on your schedule.
2 Improve cash flow.
Flex allows you to pay over the month, better aligning your rent and finances.
3 Build your credit history.
Every payment establishes your payment history, helping you build your future.